Wednesday, April 20, 2011

Gelaskins stands behind products, despite clumsy owners

Thank you very much Barbara, that's a very kind gesture.

On Tue, Apr 19, 2011 at 10:03 AM, Barbara <gelaskins.com> wrote:
Hey Andrew!

A new skin will be on its way this week! Hopefully you can return to your happy state :-)

Barbara | GelaSkins Inc.

www.GelaSkins.com
Check us out on Facebook and Twitter!

On 2011-04-15, at 3:35 PM, Andrew Codrington wrote:

> Hello Barbara,
> Thanks for your reply!
>
> The iPad and skin went into and out of the slip case several times before it caught and furled up like that.
> I probably got over confident in the skin's stickiness and jammed it in a bit too quickly while the stewardess was scowling at me to turn off my electronic device.
> Now I know the skin has its limits I think I can take enough care to make a new front cover last much longer than 5 days!
> If you were making an offer to send a new one below that would be very kind and would be very appreciated. It would certainly return me to the happy state I was in just prior to "The Furling Incident." :-)
> Thanks,
> Andrew
>
>
> On 2011-04-15, at 3:08 PM, Barbara <gelaskins.com> wrote:
>
>> Hey Andrew!
>>
>> Ugh thats no good! Did the case just catch on the front skin? If we send you another skin will the same thing happen? :-)
>>
>> Barbara | GelaSkins Inc.
>>
>> www.GelaSkins.com
>> Check us out on Facebook and Twitter!

>>
>> On 2011-04-14, at 11:19 PM, Andrew Codrington wrote:
>>
>>> Sad to report the front part of my gelaskin lasted 5 days before
>>> getting half furled up in a tight roll when I put the iPad into a slip
>>> case.
>>>
>>> I managed to unfurl the damaged half without removing the rest and
>>> restick it to the front bezel, but it is not in great shape. I think
>>> the technical term is "All beat to hell." The front of it has sticky
>>> stuff from the back and it has rippled in many places. It no longer
>>> makes me happy, as you might imagine.
>>>
>>> Cheers,
>>> Andrew
>>>

>>>> On 2011-04-05, at 5:22 PM, GelaSkins <orders@gelaskins.com> wrote:
>>>>
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