If the kiteboard or kiteboard container is over 50 pounds (23 kg) or is greater than 62 (158 cm) total linear inches (L + W + H), a $150 service charge applies each way. The service charge is in addition to any excess baggage charges that may apply, but first or second bag charges do not apply.
PASSENGER: CODRINGTON/ANDREW JOHNTICKET(S): 016 5830 605 393, 016 5830 605 394REQUEST ID:18267532Dear Andrew Codrington:Customer Refund Services has received your request for refund of the above referenced ticket.
- United realizes that at times it may be necessary to travel with an item that exceeds weight limitations where additional charges may apply. In this event, all charges must be disputed at the time of payment for refund consideration. No refund will be considered after that time; therefore we are unable to honor your request.Please be assured that United Airlines values your business and we look forward to serving you again in the future.